Monday, November 23, 2009

eBay Has Major Search Outage Over Weekend

During this critical shopping period, with the economy in the doldrums and retailers of all sizes needing to make as many sales as possible eBay experienced a world wide search system failure on Friday, November 21st.

AuctionBytes.com by Ina Steiner has complete details and many comments by eBay users.

CNN.com is reporting on the incident in an article titled EBay Apologizes for Web Site Glitch
Online auction giant eBay apologized Sunday for a daylong glitch that inactivated the search function on its Web site, and said it will compensate sellers for their losses.
The Wall Street Journal.com is reporting about the problem in an article titled EBay Search Glitch Damps Sales where they state;
A search glitch at eBay Inc.'s main e-commerce sites over the weekend damped sales in the run-up to the crucial holiday shopping season.

Although auctions continued to function, sellers began noticing problems with eBay's search system Saturday morning that prevented users from finding products on the U.S. and some international eBay sites. EBay said search functions were fully restored Sunday morning.


The overall consensus is that EBay is a victim of it's on success. The number of buyers that flocked to the site over the weekend crashed the search function. This however begs the question, "Didn't EBay realize this would happen in this climate where many shoppers would be searching for bargians?"

Books About EBay @Amazon.com

3 comments:

Anonymous said...

you have a nice site. thanks for sharing this valuable resources. keep it up. you can also earn money from here

http://hutmoney.blogspot.com

A Dogs Life said...

Well if Ebay is not big enough and people need more selling and buying space go here. http://profitspay.net/auction/

Aga Nuls said...

When your completions auctions the websites to bid on items are near to expire – using the Auctioneer add-on you may have the power to envision who your competitors are for every item you wish to post and when their auctions are owing to expire.